Tact and diplomacy.
patience
If it's a customer service job, community focus would probably be most important.
patients is GOLDEN
Being a nick employee
friendly
as a transcriptionist your most important skill is
provide good customer service
One can build a Customer Service System by hireing qualifycated people. Understanding the customer is the most important thing. One need to build a relationship with the customer by offering what he needs.
Customer Service Managers deal with customers or potential customers for a business. One of the most important qualities of a customer service manager is the ability to deal with people effectively. If you are not a "people person", being a customer service manager is not for you.
One of most important consider is to listen the customer especially if there is an issue or concern on product/service.
Responsibility while buying a product and ensure if the product suits the quality he / she required. Or it matches the price ( quality)
Because bottomline customers are the one who bring in sales to the company and it is the reason why business are up and running.