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The purpose of an IT help desk system is to provide assistance to users within the same network in a business. For example, if someone has an issue with their computer, they can submit a support ticket, and the IT Helpdesk will be able to remotely access the computer in order to find out what the problem is.

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10y ago
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10y ago

The purpose of using a web based help desk is so that if you need help or you're having a problem with something online, the help desk can accompany you to help solve that problem.

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10y ago

The purpose of a web help desk is to troubleshoot problems with computer hardware of software. Another purpose of a web help desk is to provide guidance for it's user.

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Q: What is the purpose of using a web based help desk?
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Related questions

What is the meaning of help desk web based?

A help desk refers to an area where one can find support for products. When it is web based, it means the help desk is located on the internet. This type of help desk is becoming more popular with companies.


What is offered by the CRM help desk?

The CRM help desk offers web based help desk software. You can learn more about the software and download a fully functional free trial from the CRM Desk website.


What is the purpose of Help desk ticketing software?

Help desk ticketing software is not only affordable, but trusted by everyone who uses it. It's centralizes all of your help desk inquires, which increases productivity, thus leaving customers satisfied.


What is the objective of having a help desk?

The objective of having a help desk is to help your customers resolve inevitable issues. The help desk allows them to ask questions and organizes those cases (or issues) accordingly. One example is the Netkiller Cloud Desk. The Netkiller Cloud Desk is a help desk and case management system that works using Google Apps.


Where can one find online reviews of the best and worst servicedesks for utility providers?

Using FindTheBest is a good way to determine which service desk help software is the best. This online service ranks help desk software based on things such as price and features available. This same site can be used to find the least effective software.


How can I go about locating a job at a web help desk?

In order to locate a job at a web help desk, it is first necessary to find an employer looking for web help desk workers. Once this is completed, most companies will have online applications which are available for anyone to fill out. I would suggest serching for web help desk employers online using search engines such as google or bing.


How do you say help desk in Spanish?

Help desk is: mesa de consulta.


What is the correct spelling of help desk?

the correct spelling is "help desk" you were actually right!


What is a help desk and where can you find one?

A help desk is where you can get help and support from a customer representative of the company of which your product belongs to. You can find your help desk by calling or chatting with a representative from the company you need.


Where can one purchase help desk software?

Yes you can purchase help desk software. You can purchase help desk software at Walmart. The price depends on what you exactly want. Their help desk software ranges from $28.97 all the way $1,022.23.


What do you like best about help desk analyst position?

When you are asked what you like best about help desk analyst position, you can mention a number of things. You can state the fact that you will be able to air your opinion based on statistics and trends that are happening among other things.


Where can one find outsourced help desk?

One can find outsourced help desk when one inquires at Global Help Desk Services. This company provides help desk services and takes care of technical support and customer service needs.