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A 'neutral accent' can be defined as a way of speaking (tone, intonation etc) where people from any geographical location is able to understand you, provided they know the language themselves! The 'neutral accent', in speech training refers to the module in which the participant is taught how to get rid of his/her MTI (Mother Tongue Influence). This kind of training is mostly used in businesses where interaction with over-seas customers/clients is a prerequisite.

Ref: neutralaccent.com

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The main cause of this trend towards accent neutralization / reduction is the demand created by outsourcing. The problem that arises is that many customers have difficulties understanding accents other than their own; hence accent neutralization or reduction becomes important for customer satisfaction.neutralaccent.com is a good idea to neutralize our accent.


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