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According to Frederick Herzberg, there are many factors that motivate people at work; hygiene factors (salary, security, status, supervision, working conditions, company policy and interpersonal relationships), and motivation factors (achievement, responsibility, recognition, growth). These factors can either cause satisfaction, and hence motivation, or dissatisfaction. Herzberg noted that satisfaction and dissatisfaction are not opposites, but are separate, i.e. the opposite of satisfaction is no satisfaction, not dissatisfaction, and vice versa. Hygiene factors are more likely to motivate low-paid, low-skilled workers and motivation factors are more likely to motivate higher-paid, higher-skilled workers.

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Onie Koch

Lvl 10
2y ago

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