Remote Desktop
Desktop
DameWare is a remote support software that allows IT professionals to remotely control computers, share screens, transfer files, and chat with end-users for troubleshooting and support. It works by installing a client agent on the remote computer, which connects back to the support technician's computer through a secure connection, enabling them to perform various support tasks efficiently.
There is NO WAY that "all problems" can be solved; specifically for the case of remote help-desk for computer problems, there may, for instance, be cases in which the computer is damaged. In this case, perhaps some component in the computer must be replaced, and there is no way this can be done remotely.
A remote support tool would be the users manual. Any problems that may occur with your remote, the owners manuel will be able to provide a solution to fix the problem.
Apple does allow remote help for its users by running SSH, which is a secure shell, to log in to the system. The Apple Remote Desktop allows all this to happen.
Windows Remote Management (WinRM) is a built-in Windows feature that lets IT admins remotely access and manage computers over a network. It allows you to run PowerShell commands, collect system info, install updates, or troubleshoot issues—all without having to be physically at the device. WinRM is especially useful in businesses where multiple devices are spread across locations. It helps save time, improves security, and supports automation for tasks like checking services, running scripts, or gathering logs. For broader and easier management, many companies pair WinRM with tools like Scalefusion MDM. With Scalefusion, IT teams can remotely manage and monitor Windows devices, automate patch updates, schedule reboots, and ensure all systems stay secure and compliant. It simplifies the process by offering a user-friendly dashboard and works alongside WinRM and other native tools to improve visibility and control over your device fleet.
When a user invites a technician to help repair their computer, it is commonly referred to as "remote desktop support" or "remote assistance." This process involves the technician accessing the user's computer from a remote location to diagnose and resolve technical issues. It is a convenient and efficient way to address computer problems without the need for an in-person visit.
Dameware Mini Remote is a remote access and support tool designed for IT professionals and system administrators. It allows users to remotely connect to and manage computers, providing features such as file transfer, chat, and system management capabilities. The software is particularly useful for troubleshooting and providing support to users without needing to be physically present at their machines. It's part of the Dameware Remote Support suite, which enhances IT support efficiency.
The role of a remote desktop client is to allow users to view and operate their computer from another location, on another computer. This allows additional capability without the need to take the original computer with them.
Servers are the Specialized Computers that host Services to cater to a wide variety of Computer Users & other Application needs. While Remote Desktop Services is one example that presents Users the Visual Interface of Remote System in Windows Environment. File Servers provide remote access to Data in Files and Folders, Mail Servers provide access to Emails, Web Servers host Websites for Computer Users.
righ click on my computer. click on my computer properties. click on Remote tab. Mark On Allow remote assistance invitations to be sent from this Computer Mark On Allow users to connect remotely to this computer windows firewall is off Click apply & OK
mainframe computer