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What should you do if you are unable to log into your eBay account?
Wiki User
∙ 13y ago
If you have forgotten your log in details - your user ID and/or your password - use the relevant links that you see on the log in page.
If you are certain that you know your log in details and that you have entered them correctly but are still unable to log in, you account may have been compromised. Select the Help tab and you will see either a chat button or a live chat bubble (depending on how your own local eBay site appears). Use that and you will be able to "instant message" eBay Customer Support who will help you to resolve the problem.
Wiki User
∙ 13y ago
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