Treat them nicely, be polite, respect them and if they're angry over something then try to calm them down but still talk to them in a nice manner.
One of most important consider is to listen the customer especially if there is an issue or concern on product/service.
What do you consider is the most important when working with customers?
If you encounter Bank of America ATMs not working, you should contact the bank's customer service for assistance and consider using a different ATM from another bank in the meantime.
customer satosfaction
How you established a good working relationship with a customer or a colleague in a workplace?
AS
him or her
NO.
A person working in customer service should be polite, knowledgeable about their area of work, friendly, and patient. These qualities are necessary because people working in customer service must be able to cater to a wide variety of people in their job.
No.
just talking to them
Great customer and patient services involve pleasing the customer or patient. Communication is the key to great service in both situations.