Contact Amazon
If an item is purchased from a site other than Amazon it does not qualify for Amazon Prime even if that item is found on Amazon Prime. Only items purchased through Amazon are eligible for use with Amazon Prime.
Amazon typically charges customers when an item is shipped, not when it is ordered.
Amazon typically charges for an order when the item is shipped.
Yes, Amazon accidentally included an extra item in your order.
Yes, Amazon typically charges you for your purchase when the item is shipped.
Yes, Amazon accidentally sent two of the same item in my order.
To determine if you received an extra item from Amazon that you didn't purchase, check your order confirmation and compare it to the items you received. If there is an item you didn't order, contact Amazon customer service for assistance.
To remove an item from your basket on Amazon, go to your cart, locate the item you want to remove, and click on the "Delete" or "Remove" option next to the item. You can then confirm the removal, and the item will be taken out of your basket.
Amazon may have sent you 2 of the same item due to a mistake in their inventory system or a fulfillment error.
It depends what the item is.
Kindle
Kindle