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direct them to customer service

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15y ago

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Why firm fail to realize important of customer?

Some reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethicsSome reasons would include:* Lack of social responsibility * Poor management * Lack of understanding about customer behavior * Lack of passion for mankind * Lack of business ethics


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That answer would be custody to the question you looked up.


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Look at the question as 'what would happen to the organisation if they handled customer complaints poorly?' For example they would loose business as the customers would go elsewhere.


What are the organisational of handling customer complaints poorly?

Look at the question as 'what would happen to the organisation if they handled customer complaints poorly?' For example they would loose business as the customers would go elsewhere.


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They may ask you why you would like to work at the plantation. They will probably ask you what customer service experience you have had or give some scenarios of what you would do with a problem customer.


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=== ===