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Here are some top cloud telephony solutions commonly chosen by startups:

CallerDesk

Simple to set up & use

Missed call analytics

Multi-channel support

Lead automation workflows

Aircall

Intuitive UI

Strong CRM integrations

Excellent support for remote teams

8×8

Global coverage

Advanced analytics & security

Video + voice unified communications

RingCentral

Enterprise-grade features

Robust integrations

Scalable pricing

Grasshopper

Great for solopreneurs & small startups

Easy setup

Essential calling features

Twilio

Developer-friendly APIs

Highly customizable

Ideal for tech-centric startups

(Startups should evaluate based on budget, features, and integration needs.)

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Some of the most recommended solutions (with startup-friendly pricing and scalability) include: ⭐ CallerDesk Modern cloud telephony with AI call insights, lead tracking, MIS dashboards, and flexible pricing. ⭐ Twilio Highly customizable APIs for VoIP, SMS, and contact center tools — best for tech-centric startups. ⭐ Freshcaller (Freshworks) Easy setup, intuitive UI, and seamless integrations with CRM/Helpdesk. ⭐ Exotel Popular in India with strong local telecom integration and easy SMS & voice services. ⭐ Knowlarity Reliable cloud telephony with IVR, call tracking, and analytics. Note: The “best” solution depends on your startup’s needs — e.g., tech stack, budget, call volumes, automation needs.


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