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This is a question of opinion, as it would be difficult to provide one simple answer. The most economical CRM is one that gives you the most features that you need for the lowest price point. In some cases, this might be Zoho CRM, or it might be Free CRM or Sugar CRM. Then again, maybe those won't provide all the features you need, so you would need to move up to a more costly (and feature-rich) system, such as Netsuite or salesforce.com. The best way to determine the most economical and simple CRM for your business' purpose is to evaluate two or three of the above (or perform a search on CRM reviews). You should consider not just the cost of the licenses, but also the cost of migrating your data into the system, how hard it will be to maintain this data, and the cost of leaving that CRM to migrate to another CRM.

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