Why a system analyst an a agent of change?

Answer 1

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SYSTEMS ANALYST AS AGENT OF CHANGE

The most comprehensive and responsible role that the systems analyst takes on is

that of an agent of change, whether internal or external to the business. As an

analyst, you are an agent of change whenever you perform any of the activities in

the systems development life cycle (discussed in the next section) and are present

and interacting with users and the business for an extended period (from two

weeks to more than a year). An agent of change can be defined as a person who

serves as a catalyst for change, develops a plan for change, and works with others in

facilitating that change.

Your presence in the business changes it. As a systems analyst, you must recognize

this fact and use it as a starting point for your analysis. Hence, you must interact

with users and management (if they are not one and the same) from the very

beginning of your project.Without their help you cannot understand what they

need to support their work in the organization, and real change cannot take place.

If change (that is, improvements to the business that can be realized through

information systems) seems warranted after analysis, the next step is to develop a

plan for change along with the people who must enact the change. Once a consensus

is reached on the change that is to be made, you must constantly interact with

those who are changing.

As a systems analyst acting as an agent of change, you advocate a particular

avenue of change involving the use of information systems. You also teach users

the process of change, because changes in the information system do not occur

independently but cause changes in the rest of the organization as well.