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Because if they didn't, they wouldn't make any money.
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∙ 13y ago
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What are your organisations procedures and features which affects the way you deal with customers face to face?
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
Why is organisation procedures important to give good customer service?
cause organisation is good
What is the difference between customers and stakeholder?
Stakeholders bear risks of the organisation whereas customers do not bear risks.
How are customer expectations formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
What is the important thing in dealing with customers?
The customer is always, always, right!
What are your organisations procedures and features which affects the way you deal with customers face to face?
identify the organisation's procedures that impact on the way they are able to deal with their customers face to face
What are the procedures for dealing with emergencies in the workplace?
Procedures for dealing with emergencies
What are the departments of an organisation?
The sub units of an organisation dealing with the various needs of the organisation
Why is organisation procedures important to give good customer service?
cause organisation is good
Why customer service is important for an organisation?
to maintain existing customers and recruit new customers
How expectations are formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
How are customs formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
What are the release dates for Basic Job Skills Dealing with Customers - 1976?
Basic Job Skills Dealing with Customers - 1976 was released on: USA: 1976
What is the difference between customers and stakeholder?
Stakeholders bear risks of the organisation whereas customers do not bear risks.
How are customer expectations formed?
- Through what the customer hear and see - What they read and the messages the organisation sends - What actually happens to them when dealing with the organisation
Who is an internal and external customer?
Internal customers are familys
What are the internal and external environment of commercial bank organisation?
customers and suppliers
