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The reception desk is a very important part of a hotel. It is the first impression of a guest and is where people can go to get ideas for dinner or if there are complaints.
Automated systems DO exist, but they are impersonal and does not allow the hotel to address problems before they arise.
Wiki User
∙ 15y ago
Wiki User
∙ 10y agoA hotel receptionist, also sometimes called a hotel desk clerk, is a person who works at the front desk of a hotel, greeting and assisting guests. Receptionists are typically responsible for everything from helping people make reservations to managing available rooms, issuing room keys, and solving any problems that may arise during the course of a stay. In most cases, he or she is the first person that guests will interact with at the hotel, which makes the role one of so importance.
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