Why cant you connect to Xbox live?

Answer 1

I found all of the info my opening the Command prompt and typing in "ipconfig /all". I get all of the information and enter it into my Xbox and it can't connect to my network. I then try automatic after my failed manuel attempt. That didn't work either. I am using a wired connection via Netgear XE 102. I think the problem might be that I didn't enter the PPPoE settings, but I don't know how to find that. I read that some ISP's don't require it. I have a Windows XP 2003 Home Edition and am currently using Optimum Online as my ISP. Does optimum require PPPoE settings to connect to Xbox Live???? Any help would greatly be appreciated.

Answer 2

When you cant connect to live, it will mostly mean that your network isnt working correctly. What you need to do is do a network test in the network settings on the Xbox 360, this will tell you if everything is working correctly. If not, just reset your router/hub and try logging on.

If you are using a wireless adapter, you can look at the light on the adapter. If red, this means the adapter isnt connected to any wireless (yet). If green, this means its fully working and you should not no problems connecting.