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Employees have a variety of responsibilities and decision-making needs, and a firm’sinformation system may actually be a set of several systems that share informationwhile serving different levels of the organization, different departments, or differentoperations. Because they work on different kinds of problems, managers and theiremployees have access to the specialized information systems that satisfy their different information needs.

In addition to different types of users, each business function—marketing, humanresources, accounting, production, or finance—has its own information needs, as dogroups working on major projects. Each user group and department, therefore, may

need a special IS.


Ebert, Ronald J; Griffin, Ricky (2012-01-12). Business Essentials (9th Edition) (Page 342). Prentice Hall. Kindle Edition.

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