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Why do people often overestimate the clarity of their intentions in their emails?
Wiki User
∙ 12y ago
relative deprivation
Wiki User
∙ 12y ago
People often overestimate the clarity of their intentions in emails because written communication lacks nonverbal cues such as tone of voice and body language, which can lead to misunderstandings. Additionally, individuals may assume that their message is clear to the recipient because they are familiar with their own thoughts and intentions while writing the email.
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