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Simply because a customer votes with their feet.
If a retailer no matter of what size does NOT consider the level of customer service and fails to; encourage in coming customers, meet that customers minimum expectation, provide their goods and services in a manner that is their to continually encourage that customer to return AND to encourage that customer to voice their approval to potential customers it would see sales decline, customer complaints rise and the loyalty of the customer base diminish. In retail there is NO mandatory requirement for a customer to enter your store to buy something if a competitor is selling the sale item. If they are not happy they will simply walk away to the competitor.
What else can I help you with?
Does Tesco personal finance have good customer service?
Tesco personal finance, just like any other business or faculty, offers customer service to the people who give them business. I believe that Tesco takes time in their service to help customers.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
How do I answer what is good customer service?
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
How can a customer get a discount on Tesco car insurance?
A customer can get a discount on Tesco car insurance by being a good to great driver while being a member. Like most auto insurance companies, Tesco offers a discount if you can stay accident free.
When have you receive Good customer service?
i got good customer service in a shop[ in Greece you can also get good service in morrisons
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
What is a good and a service?
Producing a good service means having a good-customer relationship with your customer/client.
How can you provide good client service?
To provide good client service you can: 1.Treat your customers respectfully 2.Follow up on positive and negative feedback 3.Handle complaints and returns gracefully 4.Understand your customers' needs and wants 5.Exceed customer expectations 6.Go out of your way to help them 7.Ensure that you consider customer service in all aspects of your business 8.Know what your customers consider to be good customer service 9.Continuously look for ways to improve the level of customer service you deliver.
What is producing a good service and quality?
Producing a good service means having a good-customer relationship with your customer/client.
What are some good customer service career goals?
One good customer service career goal is to become a manager over other customer service representative. Another good goal would be to always be helpful with others no matter what their attitude.
How can good customer service allow the customer to be confident with the organisation?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
How would you improve customer service?
By taking up the decision of the customer, making good cheaper,having good service
