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There could be several reasons for the sound not working. This applies to both ipods and iphones. Make sure the device is not on mute. Most of the complaints posted on forums involve the sound no longer playing through the devices speakers after upgrading the OS - only the headphones work. This is apparently due to a bug in the software introduced by the upgrade that leaves your device thinking it is connected to a docking station so the signal to the device's speakers is routed to the docking station speakers which in reality are not connected. The fix it so connect the device to an actual docking station and allow sound to play through the docking station speakers then disconnect the device which will revert it back to using its own speakers.
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∙ 10y ago
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