If they both don't work, check the fuse. Under the dash on the drivers side. Could be a problem with the master control switch on the drivers door? I've had to replace the window regulators and both door switches, one at a time, never both at the same time.
you have to reset the computer.
Here's how to test and repair power windowshttp://www.ricksfreeautorepairadvice.com/repair-topics/window-power-repair/replace-a-power-window-regulator
Check fuses Might be a bad ignition switch
my power windows quit working, both driver and passanger door switches dont work. i tested all fuses and they work. i think its a power window relay. please help! my windows are stuck down ;-(
brake lights dont work
Loose connection, intermittent short.
on the driver door take the door panel off. and behind it there is a little black bow with cords running to it that is what you need to change the black box. then your windows will work again.
DONT BE STUPID
both my rear power windows does not work in my 2002 ford explorer, why?
I dont know, LOL
Get them fixed.
On a laptop with battery power it will work.