Why housekeeping is the heart of the lodging industry?

Answer 1

Housekeeping is the heart of the lodging industry because they keep the rooms tidy, which presents a good first impression. The cleanliness of a hotel room plays a large part in the reputation of the hotel. Cleanliness is important to the health and well-being of the guests.

Answer 2

The result of high quality services provided by the housekeeping department supports and reinforces the value of the whole experience throughout the hospitality industry.

The hospitality industry is a broad term that covers a wide variety of services provided to patrons of businesses such as hotels, resorts, casinos, and restaurants. The purpose of the industry is to create a feeling of comfort, convenience, cleanliness, and safety for guests, tourists, and all patrons.

Many services are overtly visible to the consumer, while others remain covert and typically performed out of sight. Regardless of the luxurious amenities provided in any area of the hospitality industry, the quality of the experience can be rapidly diminished if the conditions are not sanitary, and basic needs are not met. For example, the best tasting food prepared by the world's best chef looses its appeal if it is served on an unclean plate, or with dirty utensils.

The hotel room is like a home away from home - - a safe-zone for the weary traveler and tourist to retreat in comfort and cleanliness. The most luxurious hotel room has little value to a customer if the carpet is not clean, the sheets are stained, or the bathroom tub and toilet shows signs of use by previous visitors. When the facilities are clean, and the basic needs of comfort and convenience are met, such as toilet paper, fresh towels, linens, soap, and shampoo, then the customer's experience is greatly enhanced, thereby boosting the strength of other departments to perform to the expectations of the guests.

A bad experience in a hotel room can make the entire experience miserable, therefore the housekeeping service is the seldom seen, but integral backbone of the hospitality industry.

Answer 3

I THINK BECOUSE WHEN ANYBODY ENTERS INTO A HOTEL V SEE THE DECORATION & CLEANLINESS OF A HOTEL..SO IT ALL UP TO HOUSE KEEPING DEPARTMENT

Answer 4

The housekeeping department is responsible for the total cleanliness and upkeep of the hotel, and the operation of the laundry.

Answer 5

Housekeeping is called the backbone of the hotel industry because the thing that customers want the most is a clean room. Customers will be much happier if their rooms are clean.

Answer 6

Housekeeping is called the backbone of the hotel industry

because the thing that customers want the most is a clean room.

Customers will be much happier if their rooms are clean.