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Why is knowing about the customer so important to a company such as 7-Eleven?
Wiki User
∙ 14y ago
knowing one s customer is quite important for a company to attain a certain sales growth and customer relation strenght.These are the reasons why a company must know its customer;
1/ To ensure customer's satisfaction
2/ To improve sales
3/To bring customers more closer to the company through sales promotions
4/To ensure that products are being produced according to customers needs and demands.
5/To ensure that there is an accurate statistics of flow from the company products to the customers.
6/To ensure there is a good customer relations' program in the communities where the company is situated and the customers at large.
Wiki User
∙ 13y ago
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