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There could be a number of reasons. Could be the camera hardware is faulty. Or it may be the stock camera app may be having issues, or you have an older version of the app software installed. Or, if you have more than one camera app installed, the hardware may not be connected to the app you are using. One other possibility is that when you first get the Galaxy S4, there's a protective film that's on the camera lens. You may have to remove the case to get to that protective film to remove.

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11y ago

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