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When the neutral is connected to the ground they are at the same potential which is zero volts. If the neutral gets disconnected from the ground then a potential of 120 volts will be measured from the open neutral to ground. This voltage is being measured from the neutral side of the load that is on the circuit.

because they are actually the same cable at sub station, but split by the time they come to the board, long answer involved but that's the jist of it!

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13y ago

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