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Why to work in front office only other then food and beverage service?
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What are the nine department of hotel?
THERE ARE FOUR MOST IMPORTANT DEPARTMENTS IN A HOTEL WHICH ARE:- # FRONT OFFICE # HOUSE KEEPING # FOOD AND BEVERAGE PRODUCTION # FOOD AND BEVERAGE SERVICE * AND VARIOUS OTHER DEPARTMENTS LIKE:- # HOTEL SECURITY # ENGINEERING # LAUNDRY # H.R # GARDENING # MARKETING&SALES # F&B CONTROL & MANY MORE ACCORDING TO THE SIZE AND CAPACITY OF THE OWNERSHIP WHICH VARIES FROM HOTEL TO HOTEL AND PLACE TO PLACE.......!" *
What is the function patient service representative?
A patient service representative usually works as a front desk coordinator. They are the front office personnels who are the first people who greet patients when they come in. They collect co-pays. schedule or re-schedule appointments, answer phones and other front office duties.
Departments in hotel?
Some departments found in hotels may include: I. Rooms Division - it provides the services guests expect during their stay in the Hotel, and is typically composed of several departments: 1) Front Office 2) Reservation 3) Concierge 4) PBX (phone service system) 5) Housekeeping 6) Uniformed Services 7) Telephone II. Food & Beverage Department - provides meal service to the Hotel guests. In a four-star or five-star hotel, Food and Beverage outlets might have the following forms:  Quick Service  Table Service  Specialty Restaurants  Coffee Shops  Bars  Lounges  Clubs  Banquets  Catering Functions  Wedding, Birthdays…  Rooms Service III. Other departments in a hotel: Sales & Marketing Division - Accounting Division - Engineering and Maintenance Division - Security Division - Human Resources Division
Give a brief introduction of Front office department in Hotels.?
The Front Office Department comprise of the Reception, Guest Service Offices, Bell Services, Reservation, Operators, Executive Club, Health and Recreation Center and Business Center. The purpose of the Front Office Department is to provide guests assistance with luggage, transportation, information concerning the hotel and the city, and any other service arrangements needed during their stay. Employees of the Front Office Department often provide the first and last impression of the hotel to our guests. It is therefore vitally important that employees display a prompt and courteous attitude to all guests and demonstrate the excellence in service. The Front Office Manager who comes under the direct supervision of the Director of Rooms and supervises the Front Office Department Important of Front Office Department to the Hotel .Hospitality, warm welcome .Often provide first and last impression. .Often have longest contact with guest. .Continuity: Long term service, recognition of repeat guests, remember names, guest histories. .Acquaint guest with hotel. .Sell hotel food and beverage outlets. .Upsell: Suggest deluxe and suites. .Smoother over disgruntled guests. source : http://www.hotelmule.com/html/8/8-351.html
Four functions of a business office?
office managercustomer service typist receptiont other
What are the duties and responsibilities of a front office manager in hotel?
The front office manager plays a crucial role in ensuring smooth operations and delivering excellent customer service in a hotel. Their duties and responsibilities typically include: Supervising Front Desk Staff: The front office manager oversees the front desk staff, including receptionists, concierge, and night auditors. They provide guidance, training, and support to ensure that staff members are performing their duties effectively and providing exceptional service to guests. Managing Front Office Operations: The front office manager is responsible for managing all aspects of front office operations, including check-in and check-out procedures, guest registration, room assignments, and handling guest inquiries and complaints. Ensuring Guest Satisfaction: The front office manager plays a key role in ensuring guest satisfaction by providing personalized service, addressing guest concerns promptly, and resolving issues to the guest's satisfaction. They may also solicit feedback from guests and implement improvements based on their input. Managing Reservations: The front office manager oversees the reservation process, including managing room inventory, coordinating group bookings, and ensuring accuracy and efficiency in reservation systems. They may also handle special requests and VIP reservations. Handling Financial Transactions: The front office manager is responsible for overseeing financial transactions at the front desk, including processing payments, handling cash, and reconciling daily financial reports. They ensure compliance with hotel policies and procedures regarding billing and payment processing. Coordinating with Other Departments: The front office manager collaborates with other departments, such as housekeeping, maintenance, and food and beverage, to ensure seamless communication and coordination of guest services. They may also assist with coordinating special requests, amenities, or services for guests. Training and Development: The front office manager is responsible for training new front desk staff and providing ongoing training and development opportunities for existing staff. They ensure that staff members are knowledgeable about hotel policies, procedures, and customer service standards. Maintaining Front Office Equipment and Supplies: The front office manager oversees the maintenance and upkeep of front office equipment, such as computers, phones, and printers, to ensure smooth operations. They also manage inventory and ordering of office supplies and guest amenities. Ensuring Compliance: The front office manager ensures compliance with hotel policies, procedures, and regulations, including safety and security protocols, privacy laws, and industry standards. They may also conduct audits and inspections to ensure adherence to quality standards. Handling Administrative Tasks: The front office manager handles various administrative tasks, such as scheduling staff shifts, preparing reports, and maintaining records related to front office operations. They may also assist with budgeting, forecasting, and strategic planning for the front office department.
What are the hotel departments?
what are the nine department of hotel?
What are the objectives of food and beverage service?
To gain profit according to budget. To exceed customers' expectation
Does offices mean service?
it can mean service because like when you buy car insurance you call an office or any other product usually goes to an office
What are include in the dispense bar?
dispense bar situated within a food and beverage service area that dispensed only wine and other alcoholic drinks to be service to a guest consuming a meal.
How Front office department interrelated with human resources department?
The front office department is interrelated with the human resources department due to the fact that human resources relies on the front office. The front office is generally the point of contact for students, who may need human resources. Human resources may also use the front office department to distribute applications, and other types of paperwork.
Different section of front office?
The organizational chart of the front office may be headed by correctional investigator or an executive director. The guests relations and the senior receptionists are some of the people who are usually below the front office manager.
