your up down switch is most likely bad
bbb
Take it back to the dealer.
You probably have a bad window master switch
The window motors get weak and won't lift the window.Replace the motor.
Check the window switch.
Turning the window crank in a counter clockwise direction, the window will go down, reverse direction to raise it. If you are speaking of the rear window the switch is on the a/c control panel. Down makes the window go down and up is up
Ya wanna kno why then go to idontcare.com
you need to replace the window regulator in the door. some come with a motor some come without. ask your local parts dealer.
the door wiring harness in the dood is damaged
the window switch is bad
Replace the window regulator
Probably the switch or faulty wiring.