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Pursuing a Bilingual Career in the Customer Service Field?
One growing bilingual career is a bilingual customer service representative. Someone who loves speaking with customers on the phone and is skilled at a second language may want to look into this type of work. Read further to find out more regarding work as a customer representative. Answering customers' questions, solving problems with orders, and listening to customers' complaints are three job responsibilities that many customer service representatives encounter. In addition, a customer service representative that is capable of speaking and understanding another language is increasing his or her value in the field. Customer representatives who are bilingual would be able to understand the concerns and frustrations of a non-English speaking person. The customer would be more likely to do business with the store again if he or she received help from an understanding representative. A customer rep must be patient and listen to a customer's problems with a product or service. A customer service representative (bilingual or not) must know how to speak intelligently. Customer services representatives generally speak to customers over the telephone, however some offer online help. For instance, a company may hire customer representatives to provide help for customers browsing the store's website. Either way, a customer representative must be both knowledgeable and courteous . Generally, customer service representatives receive training from the company that hires them. A bilingual customer service representative usually has knowledge of a second language before being hired. In addition, a person with a particular knowledge of a product would stand out as an appealing job candidate. For example, knowledge of computers would be an advantage for someone pursuing a representative job at a computer store. Job candidates should carefully consider their skills and knowledge to determine what would help in a customer representative job. The earnings for a customer representative job vary depending on the type of company the person is dealing with. The Bureau of Labor Statistics (BLS) reports that the median hourly wage for customer representatives (in May 2008) was $14.36. A bilingual customer representative would be able to offer more skills that the average customer service representative and could therefore command a higher wage.
Why did you apply call center?
I'm here to apply as Customer Service Representative or TSR, because I want to gain experience. And I would enjoy the experience of dealing with customers over the phone, so that I can develop my customer service skills as well as communication skills.
Why you are applying as a customer service representative?
Aside from a good environment given as a call center agent I really want to be a costumer service representative because I am committed to give satisfaction for the costumer complaint and question.
Caller tunes of the film sadma?
You can talk to the telephone service provider about the specific songs that you want from the film Sadma. Since they caller tunes vary from service provider to service provider, it would be wise to talk to your customer service representative of your telephone company and get it done.
How do I get my iPhone 4 to become unlocked?
I would suggest calling customer service for the iPhones and talk to a service technician or a representative might be able to assist you. If you don't want to talk to the company, there are many forums online where you can ask questions.
Why do you want to be a customer service representative?
Because I see myself as one helping people being and feeling served is always my goal and happiness.
Why would anyone want to buy a Saturn?
I understand their customer service is exceptional.
What do you believe makes up a good customer service?
Customer service is simple... It follows "The Golden Rule" Treat others how you would want to be treated... SRIDEVI
Why do you want to work as a customer service representative?
I want to works as a customer service representative to serve other to the way I can do. To develop my ability to further job as a IT. I want to works as a customer service representative to serve other to the way I can do. To develop my ability to further job as a IT.
A customer complains that he was short changed what would you do?
This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.
How would you provide great customer service at farmers?
The best way to provide great customer service at Farmers is to listen to the customer. Since every customer is looking for something different, you want to make sure that you take your time and meet their needs.
What does a service marketer do if customer expectations are unrealistic?
Customer want service to be delivered as promised. •Honoring promises (Reliable service) Remember, DO NOT PROMISE something you cannot deliver!
