ascertain the user's priorities
identify the problem
A user is unable to send e-mail. While troubleshooting this problem, the network technician first verifies the physical connectivity of cables. Which troubleshooting approach is being followed? A: bottom-up
Ascertain the user's priorities
define the problem
Get a clear, sufficient definition of the problem
take hard drive out
cable connection power drivers
If you mean troubleshooting, then it is the process of solving a problem. This is usually done in a technical sense, first evaluating the problem, then 'shooting' through ways to fix it. Whenever you have a computer problem, your best bet is to look up troubleshooting tips online, based on your problem. Many problems are very common and have been fixed before, so if you have a problem, doing a quick search can often help you solve it.
equipment power low-ink warning out of paper
verify the complaint
You would have to first determine if it is properly plugged up and getting power. Then you would need to isolate the area of problem.
i think first you should talk to him about it and let him know how you fell. then if he does it again, it is over