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Technology changes very quickly. Businesses that rely on technology often have access to new hardware and other systems before there are even trained technicians that can manage or operate those devices. One of the keys to successfully working in the technology and support industries is to constantly seek out new trainings and certifications.

Manufacturers of new hardware often partner with national organizations to provide certifications for individuals who are working in the technology support industry. These certifications let employers know that an applicant has the knowledge to operate and repair new equipment that existing technology staff might have no knowledge of.

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