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Directory assistance is a service that many people use when they want to find information about a restaurant, business or person. Most landline companies offer this service free as a part of their package. Cell phone providers also offer this service either on a per call basis or as a monthly paid addition. Some cell phone providers provide a free version for their customers in which they insert ads that help to pay for the service. This product has been around for quite some time and it is not likely to disappear. People always need help finding numbers to important locations.

What is Directory Assistance?

Directory assistance is a service that sounds exactly like what it is. It is help for the customer with the telephone number to a desired person or place. Instead of the customer having to type a location into a search engine or leaf through a telephone book, he or she can dial directory assistance. The service will provide that person with the appropriate number.

How to Use Directory Assistance

To use directory assistance, the user must dial a single digit number or a three-digit number. He or she will get either a recording or a live operator. The recording or live operator will ask the person the name of the person or business for which he or she is searching. The person will then have to state the general location of the target. The assistant will search for the right listing and give the person the number that most closely fits the location. The user can then call the establishment or the person.

Directory Assistance Features

Some directory assistance services offer additional features such as text message help. The user will not only receive a verbal telephone number, but he or she will also receive the number via text message. That way the client can store the number in his or her telephone book for further uses. Some services will also give address information and driving help.

Anyone with a telephone and an applicable service can use the directory assistance feature. Using it saves time and money for everyone. With this feature, no one will ever have to search too hard for information.

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