Making Some Choices Regarding a Business Phone Purchase?

Answer 1

Many businesses are in need of at least one phone. Some companies need a business phone that has only basic features, while others need a lot more features included with their phone. What type of phone your business is in need of can depend on what type of business you have.

If you own a business where your employee has to be mobile (on his or her feet) for the most part of the day, you may need to invest in a cordless business phone. If you own a business where your employee is pretty much required to sit on a chair at a desk for the general part of the day, then a corded business phone will work.

Does your employee need to place people on hold quite often while they look up information for the customer? If so, you will want to make sure the business phone you purchase has a feature on it that allows an employee to place the person they are talking to on hold. If your employee must transfer some calls to your phone line at various times, you will want a phone that includes a feature that allows the employee to transfer the calls easily.

Don’t forget to figure out how many phone lines your business has – you will probably want a business phone that can handle each individual phone line if need be. For example, don’t buy a phone that will only handle two lines if you have a business office that has eight phone lines in it. You never know which line you or your employee may wish to talk on, and therefore the phone you buy needs to be capable of handling many lines.

If you are considering purchasing more than one business phone, you may want to make sure they are all the same make and model. Although it might not seem very important, having many of the same types of business phones can make your office look well-organized. If you buy matching phones, people will probably notice that you pay significant attention to detail.