The Service Agreement documents the terms of the sale of services by one company (the "Service Provider") to another company or an individual (the "Service Recipient"). This document should not be used if the Service Provider is an individual. Work for Hire, Consulting Agreement, or Subcontractor Agreement documents can be used for that purpose. This document only deals with services purchased from a business, and therefore, does not address issues related to independent contractor status.
The basic elements of an agreement to purchase services are:
A service level agreement is part of a formal contract which defines the particular service involved. It is mostly used in the technology sector with internet service providers and the like.
If they told you full service included the filter change and you agreed to full service then you agreed to a filter change and you had a meeting of the minds and a verbal agreement. If they did not change the filter they have broken the agreement.
Service level agreement
Service-level-agreement
You will be given a copy of the agreement as part of your contract with the service provider.
Get StartedThe Work for Hire Agreement is a document under which a "Service Provider" contracts to provide services for a "Company." Under this agreement, the Service Provider is an independent contractor with respect to the Company, and not an employee of the Company. This Agreement should not be used if the Service Provider is really an employee of the Company. In many respects, the Work for Hire Agreement is simply a short-form version of a Consulting Agreement.The Work for Hire Agreement should be signed by both parties and becomes effective as of the date inserted at the beginning of the Agreement.
ITIL defines a Service Level Agreement (SLA) as an agreement between an IT service provider and a customer. The SLA describes the IT service, records service level targets, and specifies the responsibilities for the IT service provider and the customer. A single SLA may cover multiple IT services or multiple customers.
A service-level agreement (SLA) is a negotiated agreement between two parties where one is the customer and the other is the service provider.
It is a contract between the "software, website or service" owner and "purchaser or user" of that service. You can read more about it by googling: End-user license agreement and visit the Wikipedia page.
A service level agreement is simply a contract that defines a service. This is frequently used between companies and service providers such as call center providers. They involve deciding what services will be provided, what the responsibilities of the service provider are, and what types of warranties or guarantees will be given.
A functional sharing agreement in business refers to a provision of service where funding and resourcing is shared. The department providing funds and resources becomes the internal service provider.
A contractor service agreement is an agreement between a contractor and a person or group that this contractor wishes to do work for. It states who the contractor and person or group is, the specifics of the job and timeline for the job, how much the contractor will be paid and what method of payment will be used to pay the contractor.