answersLogoWhite

0


Best Answer

A service-level agreement (SLA) is a negotiated agreement between two parties where one is the customer and the other is the service provider.

User Avatar

Wiki User

14y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: What is the name of the contract between a customer and an ISP that specifies the requirements for uptime and service response time?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Related questions

Customer response while you sell the product through phones?

Customer response while you sell the product through phones?"


How do you prepare a response letter to a judgment complaint?

how to write response letter to customer


What kind of muscle cell contract?

Smooth muscle cells contract in response to fluid flow.


Muscle fibers contract and relax in response to what?

nerve impulses


What do you find attractive about customer service?

response to the complaints of the customers.


The brainstem regulates breathing and will signal the diaphragm to contract in response to?

D


Why do veins dilate?

Veins contract and expand in response to blood pressure.


What is white trivalent passivate my UK customer specifies zinc plate white trivalent passivate?

A 'trivalent passivate' is a 'conversion coating' applied to a zinc surface. It is called a 'conversion coating' because it converts the zinc to a coating comprising zinc and trivalent chromium salts. These products and processes have been developed in response to End-of-Life-Vehicle requirements in Europe and Restrictions on Hazardous Substances (RoHS). Their performance is inferior to classical hexavalent chromates and they are more expensive to apply.


Which company offers the best customer service on no contract cell phones?

AT&T's GoPhone service has excellent customer service. For those in the USA, they have a dedicated 1-800 phone number for pay-as-you-go customers, and their email response time is generally 1-3 days. I currently use their service and am extremely satisfied.


Is it true or false that in an efficient customer response systems digital answering systems are used to monitor and respond to customer inquiries?

false


An example of bad customer service?

if in any manner the person who come to you for your assistance regarding a product or service is not happy or satisfied with you logic and response whether the person sitting him is directly not related to his problem is a bad customer service. customer needs a good response to his problem whether it can be solved by him or not.


A customer brings a PC in for repair what is the best response for the technician to give?

Give the customer an estimated time for repair based on the technicians assessment.