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If a refrigerator doesn't work, one should defrost the machine and bring all the settings down to zero. If there are hot areas in the refrigerator, the condenser area should be cleaned. If this doesn't work and the refrigerator still doesn't operate, then one should call the GE refrigerator repair man or woman. Some of the food may have frost inside the packaging. This is no problem and is considered usual. Special and persisting problems with the defrost unit would require specialized services of the repair people. Making sure the condenser area is clean provides preventive maintenance on the unit.

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