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The following tips will help you troubleshoot your Samsung Gravity battery issues. Fully charge your battery to ensure that all your handset features work. Turn your handset off, remove the battery and check the back of the battery for a colored dot. A battery with a colored dot has sustained water damage and must be replaced. Dirty connectors can interfere with the electrical current. Clean the metal connectors with a cloth and reinstall the battery. Wait a few minutes before reinserting the battery. This will enable your handset to perform a hard reset and may correct hardware or electrical issues.

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