Wells Fargo

Answer 1

I have been banking with Wells Fargo for years, and have yet to experience any problems with them. Their Broadway branch in Denver has always been particularly responsive to my needs. I am often greeted with a smile, and am rarely disappointed with the performance of their staff. The employees at Wells Fargo are professional, efficient and polite. One of the advantages of banking with a big bank is that you tend to find their ATMs all over the country. Another advantage of banking with a large bank is that their services tend to be far more reliable. Usually, the drawback to choosing a larger bank is that you are less able to connect with the staff on a personal or professional level. This, however, has not at all been a problem for me with the Wells Fargo Broadway branch. The staff and I have slowly developed a bond, yet we remain professional at all times and make sure not to hold up the line.Moreover, every time I have had any problems with my account, the managers and staff have been more than helpful. Whether I have experienced an overdraft related issue, or have questions related to charges that have been billed to my account, a manager has always taken the time to go over everything with me, and carefully explain anything that I need to know. I often find banking terminology and concepts difficult to understand, and the staff at Wells Fargo have been very patient with me.I have been so pleased with the service I have been provided at Wells Fargo that I have convinced many of my family members and friends to switch from other banks. Thus far, I have not heard of any complaints from any of them. Moreover, I recently opened savings accounts for my children, and each of them is very excited to get the opportunity to act like an adult at the bank. Every time I have gone to the bank with my children, the tellers and other staff have been kind to my children. If a person is unhappy with his or her current bank, I would strongly suggest that they consider opening an account with this branch.