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Survey sites are on the rise, and it seems now more than ever that there is an intimidating number of free survey websites. However, not all are equal, and some may not fit your specific needs. Here are the things you should be looking for when choosing a free survey site:

  1. LimitationsPerhaps the most important aspect of free survey sites is how much they limit you in making your survey. These include question, response, and time limitations. So, for example, if you need a ten-question survey, expect about 100 responses, and want it to last 20 days, SurveyMonkey will work for you, but Zoomerang will not.
  2. User-FriendlinessIf you can't make the survey the way you want it, it will never work for your intended recipients. Make sure that the user interface is clean, and that there is a minimum of bloat. Many survey sites are user-friendly, but everyone is different, so make sure that you are personally comfortable with the layout. Is adding new questions easy? Do they have high quality, ready-to-use templates? Are there important options that are tucked away or hard to use? Making the process easy for yourself will help every aspect of the survey. Some websites, such as Qualtrics, are particularly known for their clean and easy-to-use interface.
  3. AdvertisingMany free survey sites advertise in order to earn revenue. However, not all free survey sites have advertisements, and they may be distracting to the audience, or turn some of them off altogether. Consider picking a free survey site that does not have advertisements, such as Survey Expression.
  4. Section 508 CompliancyOne often overlooked, but very important aspect of free survey sites is whether or not their websites are compliant with Section 508, which requires all Federal agencies to make their electronic technology accessible to persons with disabilities. If you are using surveys on behalf of a Federal agency, make absolutely sure to pick a survey site that is 508 compliant, such as SurveyMonkey.
  5. Nonprofit SupportIf, like many people, you use free survey sites for a nonprofit organization, pay special attention to each websites' discounts. For example, SurveyMonkey only offers a 25% discount on their paid subscriptions, while SurveyGizmo offers 50% off. While all of these sites offer free surveys, you may want to keep this in mind should you ever wish to upgrade to a paid account.
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13y ago

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