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You will, in the first instance need to contact the vendor (the seller) - They will need to accept that the product was not received. You can ask for evidence of deliver, this could be a signature, a house or business address where the items was left for your collection. If they cannot provide this they "should" arrange a refund to your Credit Card account - that takes about 7 days to credit back . If they don't or wont then contact you CC company and log a formal complaint - explain in writing what you've bought, from whom, and that delivery has not been made to you or to someone nominated by you for receipt.. Items purchased through most good CCs have a insurance attached which allows you take claim back the services or products which are not up to the description or not delivered.

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9y ago

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Related Questions

When you don't use your PIN do you need a refund in cash or can it be credited back to your account like a credit card?

if you pay by card you will get a refund by card


How can I get money back from my credit card?

To get money back from your credit card, you can request a refund from the merchant for a purchase you made, dispute a charge with your credit card company, or redeem any rewards or cash back you have earned on your card.


Can I get a refund on my credit card?

Yes, you can request a refund on your credit card for eligible purchases or transactions. Contact the merchant or your credit card issuer to initiate the refund process.


How can you get money back from a credit card?

You can get money back from a credit card by requesting a refund for a purchase, disputing a charge, or redeeming rewards points for cash.


Can you make returns on a credit card?

No, you cannot make returns on a credit card. When you return an item purchased with a credit card, the refund is typically issued back to the same card or as a store credit.


What happens if you get a refund on a credit card with no balance?

If you receive a refund on a credit card with no balance, the refund amount will typically be credited to your account as a negative balance. This means you will have a credit on your account that can be used towards future purchases or you can request a refund of the credit balance from the credit card issuer.


When a refund is issued by Amazon, does the refunded amount go back to the original credit card used for the purchase?

Yes, when a refund is issued by Amazon, the refunded amount typically goes back to the original credit card used for the purchase.


Can you get a cash refund when you pay for an item with a credit card?

It is dependent on the store that you purphased the item from. Some will allow you, others will not. Typically, they ask you for the credit card you used when you bought the item and refund the money back onto the card.


Why can't you have cash back on a credit card refund?

Cause you didn't pay with cash in the first place? Otherwise why are you using a credit card?


How can I request a refund on a credit card that has no balance?

To request a refund on a credit card with no balance, you can contact the merchant or store where you made the purchase and ask for a refund to be issued to your credit card. They may be able to process the refund directly to your card, even if it has a zero balance.


Is it possible to receive a refund directly to a credit card?

Yes, it is possible to receive a refund directly to a credit card.


How can I request a refund on my credit card that has no balance?

You can request a refund on your credit card with no balance by contacting the merchant or store where you made the purchase. They can issue the refund directly to your credit card, even if it has a zero balance.