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AHT stands for?

Average Handling Time. It is a metric used in customer service to measure the average time it takes for a customer service representative to handle a customer inquiry or issue. A lower AHT generally indicates more efficient service.


How much time do you spend directly with a customer or prospect on an average day?

I would spend one hour or longer with a planned appointment. I would spend more time with a prospecting customer because the time it takes to establish the account.


What is the term for the average time it takes for customers to pay you?

The term for the average time it takes for customers to pay you is the average collection period.


What is a dialling algorithm?

The algorithm is a set of complex mathematical equations that determine when the dialler will make the next call. It takes into account such things as the data quality, average length of call and the time it takes for a customer to answer the call.


What is the average time it takes to play a game of Monopoly?

The average time it takes to play a game of Monopoly is around 2 to 3 hours.


What is the average time it takes for a life insurance policy to be paid out?

The average time is 50 days.


How would you describe the average customer?

The average EziBuy customer is easy going, loves to keep up with different fashion trends and enjoys spending time with friends and family.


What is the average time it takes to complete a game of Monopoly?

The average time it takes to complete a game of Monopoly is around 2 to 4 hours, depending on the number of players and their strategies.


How could you improve customer satisfaction if you were a car dealer?

You can improve customer satisfaction as a car dealer by offering bonuses. People also like it when the dealer is not in a rush and takes time to understand the customer.


What is the average time it takes a fertile couple to conceive?

I think


The average amount of time it takes for a hard drive to rotate to the correct address?

Average latency


What is the importance of measuring the average handle time?

The average handle time is a very important statistic that relates directly to staffing needs, employee performance, and average call cost. If the average handle time is five minutes then you can predict how many employees you need to handle the expected call volume, you can define the average labor cost per call and measure which employees are below average in their performance to identify them for further monitoring or training.