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Business processes and information systems (IS) are closely interconnected, as IS are designed to support, improve, and automate these processes. Information systems provide the necessary tools and infrastructure to collect, store, and analyze data, enabling organizations to streamline operations, enhance decision-making, and improve efficiency. By aligning IS with business processes, companies can achieve better coordination, responsiveness, and overall performance in their operations. Thus, effective integration of IS into business processes is crucial for achieving strategic goals and maintaining a competitive edge.

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