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Centralized billing is performed by a group or department in a central location to an organization. Decentralized billing is where various individuals have the responsibility to bill for their product or services from field locations. There are advantages and disadvantages of both types of billing methods. Centralized billing offers control of the workflow, easier to manage from a corporate perspective and easier for metric purposes (depending on your industry). Decentralized billing is often best used in situations where billing is complex and technical in nature. Billing information is closer to the work being performed and thus Q&A is faster (and hopefully more accurate) in a decentralized environment.

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