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What is inbound process in BPO?

An inbound process is one that exclusively or predominately handles incoming calls.


What is inbound process in bpo service?

Inbound = incoming calls (support related,inquiries)Outbound = outgoing calls (sales,marketing,promotions)


What is difference between in bound and out bounds in BPO?

An outbound bpo is one in which bpo agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services. An inbound bpo is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A bpo may handle either only inbound or outbound calls or might deal with a combination of the two.


What is inbound organizations?

it is an organisation that is inbound


What is the Merits and demerits of BPO job?

BPO is merit and demerit


When was Diversify BPO created?

Diversify BPO was created in 2010.


Who is the chairman of the spanco bpo in bpo?

No Specific chairman for the Spanco BPO. However, everything is managed under leadership of Mr. Kapil Puri


If an interviewer asks why i want to join BPO what will be the answer?

Bpo is the business process outsourcessing.because bpo always give the good opprotunities to his employees.like good salary,like cab facilites and also i have seen the environment of bpo. it is good to any body. any one can spend his career in the bpo.


How do you do a bpo resume?

You can get some Fresher BPO Tech Support Resume formats here. These resume formats will helpful for you to prepare best fresher BPO Tech Support resumes according to your qualifications and skills bpo resume.


What does the word inbound mean?

directed or moving inward or toward a center; "the inbound train"; "inward flood of capital" inward bound: inbound ships Bound inward; incoming: inbound commuter traffic.


Need a good name for a bpo team in corporate office?

team name for Bpo


Is inbound calls the same as incoming calls?

Yes, "inbound" means "incoming."