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An inbound process is one that exclusively or predominately handles incoming calls.
Inbound = incoming calls (support related,inquiries)Outbound = outgoing calls (sales,marketing,promotions)
An outbound bpo is one in which bpo agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services. An inbound bpo is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A bpo may handle either only inbound or outbound calls or might deal with a combination of the two.
it is an organisation that is inbound
BPO is merit and demerit
Diversify BPO was created in 2010.
No Specific chairman for the Spanco BPO. However, everything is managed under leadership of Mr. Kapil Puri
Bpo is the business process outsourcessing.because bpo always give the good opprotunities to his employees.like good salary,like cab facilites and also i have seen the environment of bpo. it is good to any body. any one can spend his career in the bpo.
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directed or moving inward or toward a center; "the inbound train"; "inward flood of capital" inward bound: inbound ships Bound inward; incoming: inbound commuter traffic.
team name for Bpo
Yes, "inbound" means "incoming."