How do you fix power windows that won't roll up in a 1997 Mercury Mystique the motor works the fuses are good and brand new switch and they still won't go up or down they just will not move at all?

Answer 1

I don't know if this will help but I had to replace both (left and right)front door window regulators in my 1998 Mystique. The movement cable assemblys on the regulators seem to be poorly designed and the constant up and down motion of the windows weekens the point of attachment of the cable. I would suggest removing the door panel on the window (or windows) that is giving you the trouble and looking at the point where the cable attaches to the assembly and notice if they are damaged. If so you may need to replace the regulator. Only remove the vapor barrier partly neerest the door latching side not the hinge side. This will give you access to view the regulator. Don't know what else may be the problems if the regulators and motors are OK. Good Luck, it is a very poor design in my opinion. when you remove the inner door trim panel, you have to be careful not to rip the wires off the window switches, unplug the wires leading to these switches...then look in side the white plug, its normally the biggest harness of the two, check to see if the wires are crimped.. normally the will loosen over time, if its loos use a scribe to gently push the contacts together....re-install and try.....good luck! I had a similar problem in 2005. The problem turned out to be BAD Connections on the Drivers Side Window Control Module. (as an EE, I always troubleshoot by checking for loose and/or corroded connections on anything, first) I had to remove the Module to re-tension all of the Female Contacts by using a very sharp pointed tool to gently push each side of every contact closer together (the problem is due to metal fatigue). I also spayed tuner cleaner on all of the Female Contacts, to clean off any corrosion. This appears to be a temporary fix, as, about a year later, I had to do it all again. I hope that this was helpful.