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My problem was a twist in the very beginning of the belt. I used a little WD-40 on the outside of the wheels retracting the belt. It took about 15 minutes but I was able to keep tugging on the belt until it released. I slowly pulled out the entire belt and voila there was a twist at the very beginning. Once the belt is fully extent you should see a label which faces upward. It works fine now.

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13y ago

What else can I help you with?