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Organizations that adopt Digital First Customer Transformation (DFCT) typically include those in sectors such as retail, banking, telecommunications, and healthcare. These organizations aim to enhance customer experiences through digital technologies and data-driven insights. Companies that prioritize customer-centric strategies and seek to improve operational efficiency often embrace DFCT to stay competitive in a rapidly evolving market. Examples include major retailers and financial institutions that leverage digital platforms to engage customers effectively.

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1mo ago

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