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Go up the stairs not the elevator. Then you'll see tons of trainers battle them all and keep on moving up until your trapped in a circular shaped wall talk to the girl Jasmine and then go get her pokemon some medicine. She will open a little door to go out of and go directly down to the first floor. Then get some medicine from a different city's pokemart and go back up and take the elevator.

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14y ago

What else can I help you with?