If you plug your sandisk sansa mp3 player into the computer and it does not show that it is charging what is wrong?

Answer 1

First make sure that your Sansa is set to USB Mode or it won't connect to your system at all. If you're not sure how to set it to USB Mode, consult your manual or visit the Sandisk site I've added to this answer. It should be in your Settings menu found in your Main Menu (Main Menu - Settings - USB Mode) or something similar.

Also make sure that you're using the correct Mini-USB cable to connect your Sansa to your computer - not all cables are the same, as some devices won't accept voltage from just any cable. In some cases you have to use the cable that came with the device itself.

You also need to make sure that the device has been recognized by the computer - any device connected via USB or Mini-B cable will be detected by the computer if connected properly. If it's not recognized, then the connection isn't being made. Open your system's "My Computer" window to see if your Sansa is listed as a separate drive (MP3 players will be seen as an extra drive because of the memory in the disk). Also, make sure that you have a Sandisk card installed if it's a removable type or it won't be recognized.

Another thing to try first is to just restart your computer. After it's restarted, retry the connection again. If it fails to connect, try it on another system if you have access to one to make sure it's not the computer itself. If it fails to connect on more than one system, then it's likely a cable or battery problem, but most likely the battery.