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Pros

-better decision making(different background)

-better customer services

cons

-conflict problem

Twenty years of research on the diversity fad has revealed zero evidence that race or sex diversity of a workforce has an benefit on any work function.

A workforce with REAL cultural diversity - no shared values, and a variety of preferred behaviors and values - is difficult to manage and prone to high turnover. Workforces need cultural uniformity - agreement on shared values and proper conduct.

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14y ago

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