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Some general reasons a cable box won't turn on can include:


  • The cable company is doing maintenance.
  • The box's serial number is not registered with the cable company.
  • The account holder was late paying the bill.
  • The power cord has become detached from the outlet; it is not plugged in.
  • The remote being used to turn on the box needs a new battery; replace and try again.
  • The box needs rebooted. Some boxes have a memory which needs cleared.


The best troubleshooting is to detach all cords from the box and turn off the TV.

  • Plug the box back in and reattach it to the television.
  • Turn the box and TV back on.
  • Let the box reboot.
  • If it works, your problem is solved.
  • If it does not work, call the cable company.


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10y ago

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