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The cable has an interference and might need reset. Do this by calling Charter. But sometimes that doesn't even help.

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12y ago

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What does ref code s0500 mean on your charter cable tv screen?

Oh, dude, that's just Charter's way of saying, "Hey, something's not quite right with your cable box." It's like a secret code that translates to "Check your connections, reboot your box, and if all else fails, call customer service." So, grab a snack, stretch a bit, and get ready for some troubleshooting fun!


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It means you have a delinquent balance and need to pay your entire bill before your service is reconnected. Sucks.. ...Not an acct. issue, problem with noise or leakage


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Oh, dude, ref code S0200 for Charter Motorola boxes just means there's a signal issue. Like, maybe your cable box is having a bad hair day and needs a little reset. You can try unplugging it, waiting a bit, and plugging it back in. Or you can just blame it on the gremlins living in your TV, your call.


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if you mean fuzzy as in not a very high resolution its because you have too high of a pixel ratio for cable (meaning if you have 1080p or anywhere near that ratio then it is too much for cable), i would advise upgrading to charter high definition though if you mean that its static i cannot explain that sorry.


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